Getting Our Assumptions Clear

Recently I had an interesting conversation over lunch with a few colleagues, all of us with many years of experience in the same industry. Initially it all went the usual way - we complained about the lack of demand for our products and how the clients didn't understand the real value of these products. The …

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Automatic Misunderstandings and how to avoid them

There is nothing new about it - people misunderstand each other regularly, we all know it and we all do it. However, recently I have been reminded just how easily we fall into the simplest traps of misunderstandings. So easily that when we realize it afterwards (if we do), we are surprised to the extent …

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